Solo Expression LLC
PRIVACY POLICY
How We Protect Your Information
Solo Expression LLC ("Solo Expression," "we," "us," or "our") is committed to protecting the privacy of every individual who engages with our dance therapy programs, adaptive dance classes, workshops, and related services. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at soloexpression.com, participate in our programs, or interact with us in any capacity.
Because Solo Expression serves individuals with developmental disabilities, at-risk youth, seniors, and physically impaired populations, we take additional care to protect health-related information and participant records in accordance with applicable federal and state privacy laws.
1. INFORMATION WE COLLECT
Personal Information You Provide
When you register for classes, submit a waiver, book a session, make a purchase, request on-site services, or contact us, we may collect the following:
- Full name, email address, phone number, and mailing address
- Date of birth and age (to determine program eligibility)
- Emergency contact information
- Parent or guardian information for minor participants
- Waiver and liability release forms
- Payment and billing information (processed securely through third-party processors)
Health and Disability-Related Information
To provide safe, effective dance therapy and adaptive programming, we may collect limited health-related information including:
- Nature of disability or diagnosis (to tailor instruction and accommodations)
- Mobility considerations and physical limitations
- Behavioral health notes relevant to safe participation
- FSS (Fee-for-Service) and IDD (Intellectual and Developmental Disabilities) waiver information when applicable
- Care provider or case manager contact information
Health-related information is collected only when necessary for program safety and quality. We never use this information for marketing purposes, and access is restricted to authorized Solo Expression staff directly involved in your care or instruction.
Information Collected Automatically
When you visit our website, we may automatically collect technical information including your IP address, browser type, device information, pages visited, and referring URL. This data helps us improve site performance, understand how visitors navigate our content, and ensure accessibility compliance.
2. HOW WE USE YOUR INFORMATION
Solo Expression uses the information we collect for the following purposes:
- Enrolling participants in dance classes, therapy sessions, and workshops
- Providing appropriate accommodations for individuals with disabilities
- Processing FSS and IDD waiver-funded services and coordinating with authorized agencies
- Communicating with parents, guardians, and care providers about participant progress
- Processing payments and fulfilling store orders
- Scheduling on-site sessions, Zoom classes, and private instruction
- Sending program updates, class schedules, and community event information (with your consent)
- Improving our programs and website functionality
- Complying with legal obligations and protecting the safety of our participants
3. INFORMATION SHARING AND DISCLOSURE
Solo Expression does not sell, rent, or trade your personal information. We may share information only in these limited circumstances:
- Service Providers: Trusted third parties that help us operate (payment processors, email platforms, booking systems). These providers are bound by confidentiality obligations.
- Authorized Agencies: When services are funded through FSS or IDD waivers, we share required documentation with the authorizing agency or service coordinator as part of the approved service delivery.
- Partner Organizations: When you participate in programs delivered in partnership with community organizations, schools, or care facilities, we share only the information necessary for your safe participation with those partners.
- Legal Requirements: When required by law, court order, or to protect the safety of participants, staff, or the public — particularly in cases involving the welfare of minors or vulnerable adults.
- Donation Platforms: When you make a donation through our integrated platform (currently Zeffy), your information is subject to that platform's own privacy policy.
4. PROTECTING MINORS AND VULNERABLE POPULATIONS
Solo Expression serves youth participants and individuals with developmental disabilities. We are committed to the highest standards of protection for these populations:
- We do not knowingly collect personal information from children under 13 without verified parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA).
- All youth enrollment requires a parent or legal guardian signature on participation waivers.
- Participant photographs or videos are used for promotional purposes only with explicit written consent from the participant or their legal guardian.
- We maintain strict staff protocols for handling information related to vulnerable populations.
5. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted transmission of sensitive data, restricted access to participant records, and secure storage of physical documents including signed waivers and health intake forms.
No method of electronic transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security and encourage you to contact us immediately if you suspect any unauthorized use of your account or data.
6. YOUR RIGHTS AND CHOICES
Depending on your location, you may have rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you or your child.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your information, subject to legal retention requirements.
- Opt-Out: Unsubscribe from marketing communications at any time by using the link provided in our emails or contacting us directly.
- Withdraw Consent: Where we rely on your consent to process information (such as photo/video releases), you may withdraw that consent at any time.
Pennsylvania residents may have additional rights under state consumer protection laws. To exercise any of these rights, contact us at the information provided below.
7. COOKIES AND TRACKING
Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand usage patterns. You can adjust your browser settings to decline cookies, though some features of the site may not function properly without them.
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites, including our booking platform, donation page, and partner organizations. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
9. CHANGES TO THIS POLICY
Solo Expression may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the "Effective Date" at the top of this page and, where appropriate, notify you via email or a prominent notice on our website.
10. CONTACT US
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is being handled, please contact us:
Solo Expression LLC
USA
Phone: 484-373-9487
Email: soloexpressionspa@gmail.com
Website: soloexpression.com